Last updated: May 5, 2026

Zairova operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience. Zairova is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us through our store.

By using our website or purchasing from our store, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we use the term personal information, we mean information that identifies or can reasonably be linked to you.

Depending on how you interact with our store, we may collect the following information:

• Contact details: name, email address, phone number, billing address, and shipping address.
• Payment information: payment method, payment confirmation, and transaction details. Full payment card details are processed securely by our payment providers.
• Order information: products viewed, added to cart, purchased, returned, exchanged, or cancelled.
• Communication information: information you provide when contacting customer support.
• Device information: browser type, IP address, device identifiers, and network information.
• Usage information: how you interact with our website, pages, products, and services.

2. How We Collect Information

We may collect personal information from the following sources:

• Directly from you when you place an order, create an account, contact us, or use our website.
• Automatically through our website using cookies and similar technologies.
• From service providers who help us operate our store, process payments, fulfill orders, and provide customer support.
• From partners or third parties where permitted by applicable law.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

• To provide and improve our services: process payments, fulfill orders, arrange shipping, handle returns, and provide customer support.
• To personalize your shopping experience: remember preferences, recommend products, and improve our website.
• For marketing and advertising: send promotional communications and show relevant advertisements where permitted.
• For security and fraud prevention: detect, investigate, and prevent fraudulent, illegal, or harmful activity.
• To communicate with you: respond to questions, provide order updates, and support your customer experience.
• For legal reasons: comply with applicable law, respond to legal requests, and enforce our terms and policies.

4. How We Share Personal Information

We may share personal information with trusted third parties where necessary to operate our business and provide our services.

This may include:

• Shopify, which hosts and powers our online store.
• Payment processors to securely process payments.
• Shipping and fulfillment partners to deliver your order.
• Customer support and technology providers who help us operate our store.
• Marketing and advertising partners where permitted by law.
• Legal authorities when required to comply with applicable laws or protect our rights.

5. Relationship with Shopify

Our store is powered by Shopify. Shopify collects and processes personal information to help provide, improve, and secure the services used by our store.

Information you submit to our store may be transmitted to Shopify and third-party service providers, including providers located outside your country of residence.

To learn more about how Shopify uses personal information, you may review Shopify’s own privacy documentation.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, support store functionality, and help with marketing activities.

You may be able to manage cookies through your browser settings. Please note that disabling cookies may affect some features of our website.

7. Third-Party Websites and Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies and terms of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of majority in your jurisdiction.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

9. Security and Retention

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

We retain personal information for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

• Right to access: request access to the personal information we hold about you.
• Right to delete: request deletion of your personal information where applicable.
• Right to correct: request correction of inaccurate personal information.
• Right to portability: request a copy of your personal information in a portable format.
• Right to opt out: opt out of certain marketing communications or targeted advertising where applicable.

To exercise your privacy rights, please contact us at support@zairova.com.

11. Marketing Communications

We may send you promotional emails if you have opted in or where permitted by law.

You may unsubscribe at any time by clicking the unsubscribe link in our emails. Even if you unsubscribe, we may still send non-promotional emails related to your orders or account.

12. International Transfers

We may transfer, store, and process your personal information outside the country where you live.

When required, we rely on appropriate legal mechanisms to protect personal information transferred internationally.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

14. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Email: support@zairova.com