Terms of service


Last updated: May 5, 2026

Welcome to Zairova™. By accessing our website or purchasing from our store, you agree to the following Terms of Service.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products or services for any illegal or unauthorized purpose.

2. Product Information

We do our best to display product information, images, prices, descriptions, and availability accurately.

However, we do not guarantee that all information on our website is error-free, complete, current, or accurate at all times.

3. Health and Wellness Disclaimer

Zairova™ Neck Relief Pro is designed for comfort, relaxation, and general wellness use.

It is not intended to diagnose, treat, cure, or prevent any medical condition.

If you have a medical condition, use a pacemaker or implanted electronic device, are pregnant, or have concerns about using EMS or heat-based products, please consult a healthcare professional before use.

4. Orders and Payments

All prices are listed in USD unless otherwise stated.

Payment must be completed before an order is processed.

We reserve the right to refuse, cancel, or limit any order if we suspect fraud, incorrect pricing, product unavailability, or violation of these Terms.

5. Shipping

Shipping times are estimates and may vary due to carrier delays or other factors outside our control.

Please review our Shipping Policy for more information.

6. Returns and Refunds

Returns and refunds are handled according to our Refund Policy.

Please review our Refund Policy before making a purchase.

7. Accuracy of Billing and Account Information

You agree to provide accurate, current, and complete purchase and account information for all orders placed through our store.

We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

8. Third-Party Tools and Links

Our website may include links or tools provided by third parties.

We are not responsible for third-party websites, services, content, or policies.

9. Limitation of Liability

To the maximum extent permitted by law, Zairova™ is not responsible for indirect, incidental, special, or consequential damages resulting from the use or misuse of our website or products.

10. Changes to These Terms

We may update these Terms of Service at any time.

Changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

For questions about these Terms of Service, please contact us:

Email: support@zairova.com